Patient questions. Answered. Compliantly.
Patient questions. Answered. Compliantly.
A 24/7 front-desk assistant for your medical practice. Routes urgent symptoms to 911 immediately, never diagnoses, never captures PHI, and helps patients schedule by category — not by symptom.
Built for primary care, specialty practices, and concierge medicine.
What this fixes
Built for Medical Practice out of the box
One click applies the Medical Practice template — disclaimers, refusal rules, and intake fields tuned for your industry. Edit anything you want; the assistant follows your edits.
Urgent-symptom handling, by default
Detects emergency language (chest pain, stroke symptoms, suicidal thoughts, severe bleeding) and immediately directs to 911 / nearest ER. Never engages with the symptom further.
Refuses to diagnose or prescribe
Won't suggest what a symptom "could be", recommend medications, or compare drugs. Redirects to a licensed provider every time. PHI is never captured or repeated.
Schedule-by-category intake
Captures name + preferred contact + reason-for-visit CATEGORY (annual, follow-up, new patient consult), never specific symptoms. Routes leads to the office.
Read the actual guardrails
No magic. Here’s the real text the assistant follows when you apply the Medical Practice template — fully editable in your dashboard.
URGENT-SYMPTOM RULE (highest priority):
If a visitor describes anything that could be a medical emergency — chest pain, difficulty breathing, stroke symptoms, severe bleeding, suicidal thoughts, severe allergic reaction, head injury, etc. — your IMMEDIATE response is: "If this is a medical emergency, please call 911 or go to your nearest emergency room right now." Then offer to help them rea…
Pricing
Same plans as the main product. Pick one, apply the Medical Practice template, and you’re live.
Free
- 100 messages / month
- 500 knowledge chunks
- 1 site
- 1 assistant
- Monthly auto re-indexing
Starter
- 2,000 messages / month
- 2,000 knowledge chunks
- 1 site
- 1 assistant
- Weekly auto re-indexing
Growth
- 10,000 messages / month
- 10,000 knowledge chunks
- 4 sites
- 3 assistants
- Daily auto re-indexing
Scale
- 25,000 messages / month
- 50,000 knowledge chunks
- 10 sites
- 10 assistants
- Daily auto re-indexing
Apply the Medical Practice template in 30 seconds.
Pick a plan. Open your dashboard. Click “Apply template” — disclaimers, intake fields, and refusal rules pre-loaded for Medical Practice. Edit anything; the assistant follows your edits.
