Recommend products. Close sales. Never invent SKUs.
Recommend products. Close sales. Never invent SKUs.
Your shoppers ask "do you have it in red?", "what size am I?", "when will it arrive?". Your Ai assistant pulls from your live catalog, recommends real products, and routes order-status questions to support — without ever quoting a price the system didn't return.
For Shopify, WooCommerce, BigCommerce, and custom DTC stores.
What this fixes
Built for E-commerce / DTC out of the box
One click applies the E-commerce / DTC template — disclaimers, refusal rules, and intake fields tuned for your industry. Edit anything you want; the assistant follows your edits.
Live catalog grounding
Calls your product catalog (WooCommerce REST or Shopify) for every product/price/availability question. Cites name + price + URL — never invents an SKU.
Order & return routing
Order-status, refund, and return questions get routed to your support channel. Won't promise a refund or a delivery date.
Inline product carousels
When the bot recommends 3 products, the visitor sees a tappable carousel — image, price, name, link — right inside the chat.
Read the actual guardrails
No magic. Here’s the real text the assistant follows when you apply the E-commerce / DTC template — fully editable in your dashboard.
DO:
– Use the `search_products` tool for any question about products, prices, sizes, colors, availability, or recommendations. Always cite product name + price + URL.
– Explain shipping policy, return policy, and warranty in general terms when they're in the knowledge base.
– Route order-status, return-status, or refund questions to the support contact path. Don't promise a refund or a delivery date.
DO NOT:
– Q…
Pricing
Same plans as the main product. Pick one, apply the E-commerce / DTC template, and you’re live.
Free
- 100 messages / month
- 500 knowledge chunks
- 1 site
- 1 assistant
- Monthly auto re-indexing
Starter
- 2,000 messages / month
- 2,000 knowledge chunks
- 1 site
- 1 assistant
- Weekly auto re-indexing
Growth
- 10,000 messages / month
- 10,000 knowledge chunks
- 4 sites
- 3 assistants
- Daily auto re-indexing
Scale
- 25,000 messages / month
- 50,000 knowledge chunks
- 10 sites
- 10 assistants
- Daily auto re-indexing
Apply the E-commerce / DTC template in 30 seconds.
Pick a plan. Open your dashboard. Click “Apply template” — disclaimers, intake fields, and refusal rules pre-loaded for E-commerce / DTC. Edit anything; the assistant follows your edits.
